2026-08-08T10:59:17.519754Z

New Orleans will use AI to answer 911 calls instead of a human

www.shreveporttimes.com/story/news/local/louisiana/2026/07/28/is-new-orleans-using-ai-to-answer-911-calls-instead-of-human-dispatchers-impacts-emergencies-crime/91065014007/

Shreveport TimesNew Orleans will use AI to answer 911 calls instead of a humanNew Orleans is using AI to answer 911 calls instead of human dispatchers. What does this mean for crime and emergency response?

2026-08-08T15:29:27.934566Z

Feathercrown@Feathercrown@lemmy.world

⁨6⁩d

Replying to @⁨sanitation@lemmy.today⁩

Possible second-tier harm here: are they sending 911 calls directly to a company? That’s gotta be illegal, no?

⁨Aug⁩ ⁨8⁩, ⁨2026⁩, ⁨15:29⁩en

2026-08-08T17:06:28.636078Z

TheRagingGeek@TheRagingGeek@lemmy.world

⁨6⁩d

Replying to @⁨Feathercrown@lemmy.world⁩

I’m guessing you’ve never heard of Intrado, was pretty much the only profitable part of the company I used to work for, before private equity bought the company and laid off tons of workers. I left before I ended up on the chopping block.