posted in Technology

Cory Doctorow: The people who tell you ‘AI is changing everything’ are lying

www.thenerve.news/p/cory-doctorow-ai-business-incentive-to-lie-useless-chatbots-report-nikhil-suresh
Cory Doctorow: The people who tell you ‘AI is changing everything’ are lyingThe NerveCory Doctorow: The people who tell you ‘AI is changing everything’ are lyingIt has become impossible to tell managers mesmerised by artificial intelligence that the tools are not, in fact, helpful. So employees just play along with the fiction to keep their jobs, writes our tech columnist

Replying to @⁨fizzle@quokk.au⁩

I work at a sales-first (read: no accountability) software company, ran by inept nepo-babies and a hostile VC. I frequently have to completely re-do all of the sales engineering work when a new project starts, because they refuse to standardize or talk to each other.

After enough time doing this shit by hand, I took my best examples from previous projects and had an agent “fix the errors based on the conventions I established over here”. Instead of going line by line on these big serialized data formats now, I do about 10min of checking the results and editing down the change log.

It’s wack that I have to re-do someone else’s job still, but at least I can force some version of standardization without killing myself on the tedious bits.

Replying to an earlier post

Because they’re not really successes.

No one here is saying AI has reduce their workload so now they spend half their time catching butterflies.

The answers are all saying that AI has automated some mundane task that wasn’t particularly important, and now they can spend their time doing something more interesting.

Is the changes to their role, multiplied by millions of employees, actually better for humanity or society?

In a way, this is what Doctorow is arguing: where is the data showing the productivity gains.

My follow up question is, how are these productivity gains being used, if they exist.

Replying to @⁨fizzle@quokk.au⁩

Aren’t you assuming productivity gains will lead to free time? Why? It never has. Most of us work a fixed amount of time and get paid for that time. Not the amount of tasks we finish if that can even be measured.

Salaries have also not increased with increased productivity long before chatbots came online. So they won’t suddenly increase now.

AI is much more just like a new laptop you get from work. The new device is faster, has more RAM and allows you to do more, potentially.

The big question is, if the purchase was worth it. Unlike a new laptop, LLMs are an ongoing cost to users and providers. Nobody except for GPU producers are actually making money right now. Hyperscalers make some of the money back they themselves invested into the companies using their services, but in the end the ROI looks pretty dim for anyone.

So even if there are real productivity gains, you won’t see people relax with their kids more. And even if these gains are significant they may not prevent a huge economic collapse so we all will have plenty of time with our kids in the end anyway.